Amazon Launches AHA Program to Protect Top Sellers

Amazon Launches AHA Program to Protect Top Sellers

The Amazon Account Health Assurance (AHA) program acts as a 'get-out-of-jail-free card' for high-performing sellers, mitigating account suspension risks due to account health issues. This program proactively connects sellers with account health specialists who offer solutions and provide a 72-hour appeal window. This article details the eligibility requirements, scope, and important considerations for the AHA program. It aims to help sellers fully leverage this benefit, ensuring account security and minimizing disruptions from potential account suspensions by providing proactive support and extended appeal opportunities.

01/06/2026 Logistics
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Amazon Program Protects Sellers from Account Suspensions

Amazon Program Protects Sellers from Account Suspensions

Amazon has launched the Account Health Assurance (AHA) program to help sellers with good account health avoid account deactivation due to minor issues. By joining the AHA program, sellers who cooperate with Amazon to resolve issues within 72 hours can prevent account suspension. The program has already been implemented in the US and Canadian marketplaces and will be expanded to more marketplaces in the future. Sellers need to meet certain criteria, including an Account Health Rating, emergency contact information, and eligibility for priority shipping, to join the program.

01/05/2026 Logistics Industry Insights
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Amazons Seller Program Sparks Debate Over Fairness

Amazons Seller Program Sparks Debate Over Fairness

Amazon has launched the Account Health Assurance (AHA) program to provide additional protection for sellers with high Account Health Ratings (AHR), preventing account suspension due to occasional issues. To participate, sellers must meet certain criteria, including a good AHR, valid contact information, and cooperation in resolving problems. This program reduces the risk of account suspension, improves problem-solving efficiency, and promotes compliant operations. However, it's not a panacea, and sellers still need to continuously improve their operational performance.

12/30/2025 Logistics Industry Insights
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Amazon Launches 72hour Seller Safety Net Program

Amazon Launches 72hour Seller Safety Net Program

Amazon introduces the "Account Health Assurance" program, offering eligible sellers a 72-hour "golden window" to proactively address issues and prevent account deactivation by working with Amazon. Sellers must meet criteria such as account health rating, maintain communication, and actively cooperate. This program doesn't guarantee absolute protection; compliant business practices remain crucial for maintaining a healthy Amazon account. It's designed to provide a safety net and encourage proactive problem-solving rather than a complete shield against policy violations.

12/30/2025 Logistics Industry Insights
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Amazon Gives Sellers 72hour Grace Period for Policy Violations

Amazon Gives Sellers 72hour Grace Period for Policy Violations

Amazon introduces the "Account Health Assurance (AHA) program," providing eligible sellers with a 72-hour window to resolve issues and prevent unexpected account suspensions. This program isn't a "get-out-of-jail-free card" but rather sets higher standards for compliant operations. Sellers need to continuously monitor account health, familiarize themselves with policies, and establish emergency response mechanisms for sustainable growth. The AHA program emphasizes proactive account management and adherence to Amazon's guidelines to maintain a healthy and secure selling environment.

01/04/2026 Logistics Industry Insights
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Amazons Seller Safety Net Sparks Debate Over Effectiveness

Amazons Seller Safety Net Sparks Debate Over Effectiveness

Amazon introduced the "Account Health Assurance Program," promising high Account Health Rating sellers who cooperate in resolving issues will be exempt from account suspension. However, strict conditions and the final interpretation rights held by Amazon make small and medium-sized sellers hesitant about this program. Compliance operation and improving their own strength are the fundamental guarantees for sellers' long-term development on Amazon. The program's benefits are limited, and sellers should focus on building sustainable businesses.

12/30/2025 Logistics Industry Insights
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Amazons AHA Program Safety Net or Risk for Sellers

Amazons AHA Program Safety Net or Risk for Sellers

Amazon's AHA (Account Health Assurance) program aims to provide account security guarantees for sellers with high Account Health Ratings, but it's not a 'get-out-of-jail-free' card. This article delves into the details of the AHA program, including its entry requirements and potential risks. It emphasizes the importance of compliant operations and looks ahead to its future development, helping sellers to rationally view and effectively utilize the program. Ultimately, maintaining good standing requires adherence to Amazon's policies, even with AHA benefits.

12/29/2025 Logistics Industry Insights
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Amazon Suspends Sellers Over Payment Account Violations

Amazon Suspends Sellers Over Payment Account Violations

Before the Amazon peak season, many sellers faced account suspension due to payment account association issues. The platform identifies related stores by crawling payment account information to combat violations. Sellers should strictly adhere to platform rules, use independent payment accounts, conduct regular self-checks, implement risk isolation, and prioritize compliance to avoid potential risks. This proactive approach is crucial for maintaining account health and ensuring smooth operations on the Amazon marketplace.

01/06/2026 Logistics Industry Insights
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Amazon Europe Streamlines Business Account Transfers

Amazon Europe Streamlines Business Account Transfers

Amazon's European Station Seller Central has added a new "Account Business Transfer" feature, designed to simplify the process of changing store information, particularly addressing the challenges of legal entity information updates. Sellers can more easily update their store information, but should be aware of review risks, potential fees, and information security. It is recommended to prepare materials in advance, consult with professionals, and pay attention to Amazon's subsequent updates. This new feature aims to streamline account transitions within the European marketplace.

01/04/2026 Logistics Industry Insights
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OZON Seller Account Registration Stepbystep Guide

OZON Seller Account Registration Stepbystep Guide

This article provides a detailed analysis of the complete OZON e-commerce platform store registration process, including the preparation of required registration materials, detailed registration steps, and important considerations. It aims to help sellers successfully complete the registration and start their e-commerce business in the Russian market. The guide covers everything from initial account setup to verification, ensuring a smooth onboarding experience for new sellers looking to expand into Russia via OZON.

01/06/2026 Logistics Encyclopedia
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